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Master Trainer Spotlight – Billy Langenstein

  BILLY LANGENSTEIN Director of Security Services and Investigation National Football League Billy is currently the Director of Security Services and Investigation at the National Football League specifically responsible for the West Region of the country. Working with an extremely talented team, he supports with oversight of the Fan Conduct program by analyzing gameday metrics,…

BEST PRACTICES ON DISPLAY: Lyft and GHSA Partner for Responsibility Over the Holidays

TEAM Coalition members and strategic partners are unified by a collective mission. This holiday season Lyft and the Governors Highway Safety Association (GHSA) exemplified this mission by working together for the third year to promote responsible alcohol consumption. The two organizations provided about $100,000 in grants and Lyft ride credits to State Highway Safety Offices...

TEAM Board Member Profile – Rishi Nigam, Director at Large

“TEAM provides a cross-functional platform for training and managing responsible alcohol service at live events.  This collaborative approach creates a more integrated process for a safer, superior, and streamlined fan experience.” --- Rishi Nigam Owner, Bulldog Hospitality Serving on TEAM Coalition's Board of Directors Rishi chose to serve on TEAM Coalition's Board of Directors in...

Master Trainer Spotlight – Julie Taylor

  JULIE TAYLOR Senior Director of Guest Services Chicago White Sox Julie Taylor is the Senior Director of Guest Services and Diamond Suites for the Chicago White Sox. Julie has played an active role in the development of the training curriculum, and has been a TEAM Master Trainer since November of 1998. Julie has trained…


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