Training

TEAM Train-the-Trainer Workshop November 2021

Thank you to all the participants from our recent Instructor Development Program (IDP) workshop November 16-18, 2021! 10 trainers became certified and 2 recertified at the workshop. Workshop participants represented Aramark, Legends,  Madison Square Garden Entertainment, SAFE Management, and Seattreats. Click here to see the schedule of upcoming TEAM Instructor Development Programs. To find out…

TEAM Train-the-Trainer Workshop October 2021

TEAM Train-the-Trainer Workshop October 2021

Thank you to all the participants from our recent Instructor Development Program (IDP) workshop October 19-21, 2021! 9 trainers became certified at the workshop. Workshop participants represented Legends,  Madison Square Garden Entertainment, Kennesaw State University, SAFE Management, and Monterrey Security. Click here to see the schedule of upcoming TEAM Instructor Development Programs. To find out…

National Conference of State Liquor Administrators

Responsible Drinking & Changing Social Norms Jill Kiefer served as moderator for the panel of industry experts Ashley Cahill, Director Better World Anheuser-Busch Companies, LLC Dorothy "Dottie" Taylor, State Supervisor Missouri Division of Alcohol & Tobacco Control Sara Cooley-Broschart, Public Health Education Liaison Washington State Liquor and Cannabis Board Five trends impacting the alcohol industry...

Master Trainer Spotlight – Rishi Nigam

RISHI NIGAM CEO and Co-Founder Franklin Junction Rishi Nigam is the CEO and Co-Founder of Franklin Junction, an elite consulting firm with clients in sports, hospitality, retail, technology, manufacturing and supply chain management. Previously he was the Chief Operating Officer for Crews Enterprises, which provides concessions to several international airports. Prior to that, Rishi was...
TEAM Train-the-Trainer Workshop September 2021

TEAM Train-the-Trainer Workshop September 2021

Thank you to all the participants from our recent Instructor Development Program (IDP) workshop September 21-23, 2021! 8 trainers became certified and 1 trainer became recertified at the workshop. Workshop participants represented Aramark, Legends,  Madison Square Garden Entertainment, Kennesaw State University, and City of Troy. Click here to see the schedule of upcoming TEAM Instructor…

Master Trainer Spotlight – Rachel Lewis

RACHEL LEWIS Director of Operations Aramark, The Florida Aquarium Rachel Lewis is the Director of Operations for Aramark at The Florida Aquarium in Tampa, Florida. Since 2014, Rachel has trained over 175 employees at prestigious venues like Capital One Arena, JetBlue Park and Fenway Park. Her experience at many different types of venues is why...
TEAM Train-the-Trainer Workshop August 2021

TEAM Train-the-Trainer Workshop August 2021

Thank you to all the participants from our recent Instructor Development Program (IDP) workshop August 17-19, 2021! 10 trainers became certified and 7 trainers became recertified at the workshop. Workshop participants represented Aramark, Legends, Delaware North, Contemporary Services Corporation, Sodexo, Craft Culinary Concepts, Axis Security Inc., and Fraternity INC. Click here to see the schedule…

Master Trainer Spotlight – Vicki Malko

VICKI MALKO Director of Events and Catering Architects Golf Club Vicki Malko is the former Assistant Director of Special Events at MetLife Stadium, where she ensured that fans coming to see the Giants, the Jets or Super Bowl XLVIII all had a positive experience. Vicki has certified more than 3,000 people since becoming a trainer...
TEAM Train-the-Trainer Workshop July 2021

TEAM Train-the-Trainer Workshop July 2021

Thank you to all the participants from our recent Instructor Development Program (IDP) workshop July 20-22, 2021! 10 trainers became certified and 7 trainers became recertified at the workshop. Workshop participants represented Aramark, Legends Hospitality, Baltimore Ravens, Gourmet Dining, Allpro Parking LLC, All Pro Vending dba All Staffed Up, Titans Global Enterprises, and Proof of…

Master Trainer Spotlight – Andy Konkle

ANDY KONKLE General Manager Chartwells at Cleveland State University Andy Konkle is the previous Director of Operations for Levy Restaurants at the Huntington Convention Center of Cleveland. He is currently the General Manager for Chartwells at Cleveland State University. Andy has been a TEAM trainer since January of 2008 and a Master Trainer since May...