Instructor Development Program Workshops

Instructor Development Program (IDP) Workshops

Facility operations, concessions, security and human resources managers attend a train-the-trainer workshop called an Instructor Development Program (IDP) in order to become a certified TEAM trainer. Currently, TEAM has over 1,000 active trainers, all full-time managers of sports and entertainment facilities. After completing the workshop and passing the certification test, trainers train the TEAM program to their employees. Recertification every two years.

Upcoming IDPs

April 16-18 - Virtual IDP

12:00PM-3:00PM ET
(9:00AM-12:00PM PT) each day
Master Trainer: Jill Kiefer
Deadline: April 9

Registration Form

May 14-16 - Virtual IDP

12:00PM-3:00PM ET
(9:00AM-12:00PM PT) each day
Master Trainer: Jill Kiefer
Deadline: May 7

Registration Form

June 18-20 - Virtual IDP

12:00PM-3:00PM ET
(9:00AM-12:00PM PT) each day
Master Trainer: Jill Kiefer
Deadline: June 11

Registration Form

July 16-18 - Virtual IDP

12:00PM-3:00PM ET
(9:00AM-12:00PM PT) each day
Master Trainer: Jill Kiefer
Deadline: July 9

Registration Form

September 10-12 - Virtual IDP

12:00PM-3:00PM ET
(9:00AM-12:00PM PT) each day
Master Trainer: Jill Kiefer
Deadline: September 3

Registration Form

Workshops available:

  • Virtual IDP workshops
  • In-person workshops

The standard registration fee for an IDP is $750.
Discounts are available based on membership in TEAM Coalition.

Hosting an IDP

We are always looking for facilities to host these two-day, train-the-trainer workshops. The host receives free registration(s). Please let us know if you are interested in hosting a future IDP workshop.

Past Workshops

  • March 12-14, 2024: Virtual IDP
    March 12-14, 2024: Virtual IDP

    Thank you to all the participants from our recent Instructor Development Program (IDP) workshop on March 12-14, 2024. The fifteen workshop participants represented Aramark, Legends, Delaware North, Texas Rangers, and Centennial Management.

  • February 13-15, 2024: Virtual IDP
    February 13-15, 2024: Virtual IDP

    Thank you to all twenty-two workshop participants at our February 13-15 virtual IDP. Workshop participants represented Aramark, Legends, Boston Red Sox, Cleveland Browns, Denver Broncos, AT&T Performing Arts Center, Legendary Event Staff and Entertainment, and S.A.F.E. Management.

  • January 9-11, 2024: Virtual IDP
    January 9-11, 2024: Virtual IDP

    Thank you to all thirty participants at our January 9-11 virtual IDP. Workshop participants represented Aramark, Legends, Oak View Group, Chicago Cubs, St. Louis CITY SC, Hampton Coliseum, Argus, Monterrey Security and S.A.F.E. Management.


  • November 7-9, 2023: Virtual IDP
    November 7-9, 2023: Virtual IDP

    Thank you to all the participants at our November 7-9 virtual IDP. Workshop participants represented Aramark, Legends, Oak View Group, and Securitas Security Services.

  • September 12-14, 2023: Virtual IDP
    September 12-14, 2023: Virtual IDP

    Thank you to all the participants at our September 12-14 virtual IDP. Workshop participants represented Aramark, Legends, Mercedes Benz Stadium, Sporting Kansas City and MTS Mobile Staffing.

    Special thanks to Master Trainer Greg Overstreet, who co-trained the workshop.

  • July 11-13, 2023: Virtual IDP
    July 11-13, 2023: Virtual IDP

    Thank you to all the participants at our July 11-13 virtual IDP. Workshop participants represented Aramark, Legends, Baltimore Ravens, Duke University, Madison Square Garden Entertainment, Severance Music Center, and Sodexo.

  • June 6-8, 2023: Virtual IDP
    June 6-8, 2023: Virtual IDP

    Thank you to all the participants at our June 6-8 virtual IDP. Workshop participants represented Aramark, Legends, Baltimore Ravens, S.A.F.E. Management, Monumental Sports and Entertainment, Kroenke Sports Enterprises and Premium Parking Buffalo.

  • May 9-11, 2023: Virtual IDP
    May 9-11, 2023: Virtual IDP

    Thank you to all the participants at our May 9-11 virtual IDP. Workshop participants represented Aramark, Oak View Group, Delaware North, Kansas City Chiefs, Gillette Stadium, University of Idaho and AT&T Performing Arts Center.

  • April 18-20, 2023: Virtual IDP
    April 18-20, 2023: Virtual IDP

    Thank you to all the participants at our April 18-20 virtual IDP. 12 trainers became certified and 7 trainers were re-certified at the workshop. Workshop participants represented Legends, Aramark, Las Vegas Raiders, ASM Global, AT&T Performing Arts Center, Gourmet Dining and G-Texas Catering.

  • March 7-9, 2023: Virtual IDP
    March 7-9, 2023: Virtual IDP

    Thank you to all the participants at our March 7-9 virtual IDP. 11 trainers became certified and 9 trainers were re-certified at the workshop. Workshop participants represented Legends, Sporting Kansas City, MetLife Stadium Company, Lynn University, S.A.F.E. Management, Securitas Security Services, Argus Event Staffing, Liquid Concessions, Levy Restaurants, Sodexo and MTS Mobile Staffing.

    Special thanks to Master Trainer Leonard Faulknor, who joined us for the workshop.

  • February 7-9, 2023: Virtual IDP
    February 7-9, 2023: Virtual IDP

    Thank you to all the participants at our February 7-9 virtual IDP. 17 trainers became certified and 5 trainers were re-certified at the workshop. Workshop participants represented Aramark, Minnesota Twins, MetLife Stadium Company, The Kraft Group, Embassy Theatre Foundation, Proof of the Pudding and Titan Global Enterprises.

    Special thanks to Master Trainer Gerald Barajas, who joined us for the workshop.

  • January 10-12, 2023: Virtual IDP
    January 10-12, 2023: Virtual IDP

    Thank you to all the participants at our January 10-12 virtual IDP. 12 trainers became certified and 8 were recertified. Workshop participants represented Aramark, Legends, HomePlate Catering, Austin FC, Cleveland Browns, Jacksonville Jaguars, Oakland Athletics, Sporting KC, Allied Universal and the non-profit group LCL Rockstars.

    Special shout out to Master Trainer extraordinaire, Anne Wheat, who shared her incredible insight and experience with all the participants.


  • November 15-17, 2022: Virtual IDP
    November 15-17, 2022: Virtual IDP

    Thank you to all the participants at our November 15-17 virtual IDP. 6 trainers became certified at the workshop. Workshop participants represented Aramark and Oak View Group.

  • October 11-13, 2022: Virtual IDP
    October 11-13, 2022: Virtual IDP

    Thank you to all the participants at our October 11-13 virtual IDP. 5 trainers became certified and 3 trainers became recertified at the workshop. Workshop participants represented Aramark, Oak View Group, Allied Universal Event Services, BEST Crowd Management and S.A.F.E. Management.

  • September 13-15, 2022: Virtual IDP
    September 13-15, 2022: Virtual IDP

    Thank you to all the participants at our September 13-15 virtual IDP. 18 trainers became certified and 6 trainers became recertified at the workshop. Workshop participants represented Aramark, Legends, Oak View Group, Delaware North Sportservice, Buffalo Bills, Sacramento Kings, Texas Rangers, Los Angeles Memorial Coliseum, Madison Square Garden, and MetLife Stadium.

  • July 26-28, 2022: Virtual IDP
    July 26-28, 2022: Virtual IDP

    Thank you to all the participants at our July 26-28 virtual IDP. 17 trainers became certified and 3 trainers became recertified at the workshop. Workshop participants represented Aramark, Legends, Duke University, and Indiana University.

  • June 7-9, 2022: Virtual IDP
    June 7-9, 2022: Virtual IDP

    Thank you to all the participants at our June 7-9 virtual IDP. 13 trainers became certified and 9 were recertified. Workshop participants represented Aramark, Legends, Sodexo Live!, Washington Commanders, University of Washington and Crypto.com Arena.

  • May 10-12, 2022: Virtual IDP
    May 10-12, 2022: Virtual IDP

    Thank you to all the participants at our May 10-12 virtual IDP. 17 trainers became certified and 14 were recertified. Workshop participants represented Aramark, Legends, Portland Trail Blazers, University of Washington, Centennial Management and Argus Event Staffing.

  • March 15-17, 2022: Virtual IDP
    March 15-17, 2022: Virtual IDP

    Thank you to all the participants at our March 15-17 virtual IDP. 13 trainers became certified and 9 were recertified. Workshop participants represented Aramark, Legends, Delaware North, Las Vegas Raiders, Denver Broncos, Memphis Grizzlies, Texas Rangers and Sodexo Live.

  • February 22-24, 2022: Virtual IDP
    February 22-24, 2022: Virtual IDP

    Thank you to all the participants at our February 22-24 virtual IDP. 18 trainers became certified and 4 were recertified. Workshop participants represented Aramark, Legends, Madison Square Garden Entertainment, Cleveland Browns, MetLife Stadium and Argus Event Staffing.

  • February 15-17, 2022: Virtual IDP
    February 15-17, 2022: Virtual IDP

    Thank you to all the participants at our February 15-17 virtual IDP. 10 trainers became certified and 11 were recertified. Workshop participants represented Aramark, Legends, Delaware North, Nashville SC, San Francisco Giants, Pittsburgh Pirates, Madison Square Garden Entertainment, and Argus Event Staffing.


  • January 25-27, 2022: Virtual IDP
    January 25-27, 2022: Virtual IDP

    Thank you to all the participants at our January 25-27 virtual IDP. 16 trainers became certified and 5 were recertified. Workshop participants represented Aramark, Legends, Delaware North, Denver Broncos, Madison Square Garden Entertainment, HomePlate Catering and Hospitality, Legendary Sports and Entertainment and PCM Booster Club.


  • January 11-13, 2022: Virtual IDP
    January 11-13, 2022: Virtual IDP

    Thank you to all the participants at our January 11-13 virtual IDP. 5 trainers became certified and 10 were recertified. Workshop participants represented Aramark, Legends, Spectra, Boston Red Sox, Chicago Cubs, Madison Square Garden Entertainment and BEST Crowd Management.


  • November 2021: Virtual IDP
    November 2021: Virtual IDP

    Thank you to all the participants at our November virtual IDP. 11 trainers became certified and 2 trainers renewed their certifications. Workshop participants represented Aramark, Legends, S.A.F.E. Management and Madison Square Garden Entertainment.

     

  • October 2021: Virtual IDP
    October 2021: Virtual IDP

    Thank you to all the participants at our October virtual IDP. 9 trainers became certified. Workshop participants represented Legends, S.A.F.E. Management, Monterrey Security, Madison Square Garden Entertainment and Kennesaw State University.

  • September 2021: Virtual IDP
    September 2021: Virtual IDP

    Thank you to all the participants at our September virtual IDP. 8 trainers became certified and 2 trainers became recertified. Workshop participants represented Aramark, Legends, Madison Square Garden Entertainment, Kennesaw State University and Hobart Arena.

  • August 2021: Virtual IDP
    August 2021: Virtual IDP

    Thank you to all the participants at our August virtual IDP. 10 trainers became certified and 7 trainers became recertified. Workshop participants represented Aramark, Legends, Delaware North, AMB Sports + Entertainment, Sodexo, Craft Culinary Concepts, Contemporary Services Corporation, Axis Security and Hampton Roads Court of Mu Beth Phi Military Fraternity.

  • July 2021: Virtual IDP
    July 2021: Virtual IDP

    Thank you to all the participants at our July virtual IDP. 10 trainers became certified and 7 trainers became recertified. Workshop participants represented Aramark, Legends, Baltimore Ravens, Gourmet Dining at Rutgers University, All Pro Vending, Titan Global Enterprises, Allpro Parking and Proof of the Pudding.

  • June 2021: Virtual IDP
    June 2021: Virtual IDP

    Thank you to all the participants at our June virtual IDP. 7 trainers became certified and 4 trainers became recertified. Workshop participants represented Aramark, Legends, Spectra, TeamOps, University of Washington and Gourmet Dining at Rutgers University.

  • June 2021: Virtual IDP
    June 2021: Virtual IDP

    Thank you to all the participants at our June virtual IDP. 2 trainers became certified and 10 trainers became recertified. Workshop participants represented Legends.

  • May 2021: Virtual IDP
    May 2021: Virtual IDP

    Thank you to all the participants at our May virtual IDP. 5 trainers became certified and 6 trainers became recertified. Workshop participants represented Aramark, Legends, Buffalo Bills, Andy Frain Services, PeopleReady, First Class Workforce Solutions and Step Up Youth.

  • April 2021: Virtual IDP
    April 2021: Virtual IDP

    Thank you to all the participants at our April virtual IDP. 3 trainers became certified and 6 trainers became recertified. Workshop participants represented Aramark, Legends, Delaware North Sportservice, Penn State University, Safety Service Systems, Milwaukee World Festival, Proof of the Pudding and Titan Global Enterprises.

  • March 2021: Virtual IDP
    March 2021: Virtual IDP

    Thank you to all the participants at our March virtual IDP. 2 trainers became certified and 8 trainers became recertified. Workshop participants represented Aramark, New England Patriots, TeamOps, Milwaukee World Festival and Saint Leo University.

  • February 2021: Virtual IDP
    February 2021: Virtual IDP

    Thank you to all the participants at our February virtual IDP. 4 trainers became certified and 3 trainers became recertified. Workshop participants represented Aramark, Legends, Oakland Athletics, Chicago Bears and Lynn University.

  • January 2021: Virtual IDP
    January 2021: Virtual IDP

    Thank you to all the participants at our January virtual IDP. 5 trainers became certified and 3 trainers became recertified. Workshop participants represented Aramark, Cincinnati Reds, Washington Football Team and Embassy Theatre.

  • February 2020: Kansas City, MO
    February 2020: Kansas City, MO

    Thank you to all the participants at our recent IDP workshop at Kauffman Stadium in Kansas City, MO. 13 trainers became certified and 10 trainers became recertified. Workshop participants represented Aramark, Spectra, Kansas City Royals, Kansas City Chiefs, Texas Rangers, MetLife Stadium Company and Sodexo.

  • January 2020: Denver, CO
    January 2020: Denver, CO

    Thank you to all the participants at our recent IDP workshop at Pepsi Center in Denver, CO. 26 trainers became certified and 5 trainers became recertified. Workshop participants represented Aramark, Legends, Denver Broncos, Argus Event Staffing, Spectra, and Universal Education Supporters.

  • January 2020: New York, NY
    January 2020: New York, NY

    Thank you to all the participants at our recent IDP workshop at Citi Field in New York, NY. 16 trainers became certified and 8 trainers became recertified. Workshop participants represented Aramark, Legends, Delaware North, MetLife Stadium Company and Securitas.

  • January 2020: Boston, MA
    January 2020: Boston, MA

    Thank you to all the participants at our recent IDP workshop at Fenway Park in Boston, MA. 17 trainers became certified and 1 trainer became recertified. Workshop participants represented Aramark, Delaware North, Boston Red Sox, Jacksonville Jaguars and Major League Soccer.

  • January 2020: Oakland, CA
    January 2020: Oakland, CA

    Thank you to all the participants at our recent IDP workshop at RingCentral Coliseum in Oakland, CA. 12 trainers became certified and 7 trainers became recertified. Workshop participants represented Aramark, Legends, Spectra, Oakland Athletics, San Francisco Giants, Golden State Warriors, Las Vegas Raiders and Legendary Staffing and Entertainment.

  • January 2020: Los Angeles, CA
    January 2020: Los Angeles, CA

    Thank you to all the participants at our recent IDP workshop at Banc of California Stadium in Los Angeles, CA. 21 trainers became certified and 6 trainers became recertified. Workshop participants represented Aramark, Legends, Los Angeles Dodgers, Seattle Mariners, Los Angeles Rams, University of Southern California, LA Stadium and Entertainment District, AEG, PCM Boosters and California Triathlon.

  • January 2020: Cleveland, OH
    January 2020: Cleveland, OH

    Thank you to all the participants at our recent IDP workshop at FirstEnergy Stadium in Cleveland, OH. 15 trainers became certified and 10 trainers became recertified. Workshop participants represented Aramark, Legends, Cleveland Browns, Cleveland Indians, Cleveland Cavaliers, Cincinnati Reds, The Ohio State University and Whelan Event Services.