training

National Conference of State Liquor Administrators

Responsible Drinking & Changing Social Norms Jill Kiefer served as moderator for the panel of industry experts Ashley Cahill, Director Better World Anheuser-Busch Companies, LLC Dorothy "Dottie" Taylor, State Supervisor Missouri Division of Alcohol & Tobacco Control Sara Cooley-Broschart, Public Health Education Liaison Washington State Liquor and Cannabis Board Five trends impacting the alcohol industry...

Master Trainer Spotlight – Rishi Nigam

RISHI NIGAM CEO and Co-Founder Franklin Junction Rishi Nigam is the CEO and Co-Founder of Franklin Junction, an elite consulting firm with clients in sports, hospitality, retail, technology, manufacturing and supply chain management. Previously he was the Chief Operating Officer for Crews Enterprises, which provides concessions to several international airports. Prior to that, Rishi was...

BEST PRACTICES ON DISPLAY: GHSA Annual Meeting

The Governors Highway Safety Association (GHSA) is a nonprofit representing state and territorial highway safety offices that implement federal grant programs to address behavioral highway safety issues. September 11-15, 2021, GHSA brought together industry leaders to address the challenges created from the pandemic which changed the way people work, interact and travel. This year’s theme...

BEST PRACTICES ON DISPLAY: Decide to Ride

Drunk driving is still a major problem in the U.S. today. In the last ten years, alcohol-impaired fatalities on the road have plateaued at around 10,000 fatalities annually. However, recent data suggests that this number has recently increased making it even more urgent to solve this preventable problem. On September 14, 2021, Anheuser-Busch, Mothers Against Drunk Driving (MADD), and...

Master Trainer Spotlight – Rachel Lewis

RACHEL LEWIS Director of Operations Aramark, The Florida Aquarium Rachel Lewis is the Director of Operations for Aramark at The Florida Aquarium in Tampa, Florida. Since 2014, Rachel has trained over 175 employees at prestigious venues like Capital One Arena, JetBlue Park and Fenway Park. Her experience at many different types of venues is why...

Master Trainer Spotlight – Vicki Malko

VICKI MALKO Director of Events and Catering Architects Golf Club Vicki Malko is the former Assistant Director of Special Events at MetLife Stadium, where she ensured that fans coming to see the Giants, the Jets or Super Bowl XLVIII all had a positive experience. Vicki has certified more than 3,000 people since becoming a trainer...

Master Trainer Spotlight – Andy Konkle

ANDY KONKLE General Manager Chartwells at Cleveland State University Andy Konkle is the previous Director of Operations for Levy Restaurants at the Huntington Convention Center of Cleveland. He is currently the General Manager for Chartwells at Cleveland State University. Andy has been a TEAM trainer since January of 2008 and a Master Trainer since May...

BEST PRACTICES ON DISPLAY: Have a Responsibility Plan this Fourth of July

However your celebrations may look this year, make sure you celebrate the birth of our nation safely. This Independence Day, TEAM Coalition and the U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) want to remind drivers that if you plan to drink, it’s essential that you plan for a sober designated driver. If...

Master Trainer Spotlight – Randy Mayne

  RANDY MAYNE Assistant General Manager Centennial Management Randy Mayne is the Assistant General Manager for Centennial Management at the Maverik Center in West Valley City, UT, whose primary tenant is the Utah Grizzlies of the American Hockey League. Randy is responsible for all “front of house” staff for all events including concerts, sporting events,…