Master Trainer Spotlight – Chloe Janfaza




Director of Stadium Development and Operations
Las Vegas Raiders

Chloe Janfaza is the Director of Stadium Development and Operations for the Las Vegas Raiders. Her event management experience extends through three major sports leagues – NFL, MLB, and NBA. As a member of the Stadium Operations department, she oversees guest services and training committees for the club and works with stadium partners to uphold best practices during all events at Allegiant Stadium. Chloe became a TEAM trainer in 2016 and a Master TEAM trainer in 2020. She has certified more than 100 employees.


TEAM Training is an employee-focused, full-facility alcohol management program. Chloe shared that, “TEAM is such an asset to staff and therefore I have witnessed many memorable moments. However, my favorite moments are when I hear staff members explaining an incident or writing an incident report and they use the word “impaired” instead of drunk for the first time. It means the training has sunken in and they are applying the material in their work experiences.”

TEAM alcohol management unites staff from all areas of sports and entertainment. Regardless of company or position, it provides a solid foundation and a well-rounded education that protects the integrity of the venue and of its staff. Practical application of TEAM’s material helps create a better guest experience in venues of all sizes.

Chloe Janfaza
Director of Stadium Development and Operations
Las Vegas Raiders
The success of TEAM’s alcohol management training program rests squarely on the shoulders of industry leaders like Chloe Janfaza who have embraced the idea that everyone has a role and a responsibility when it comes to preventing negative fan behavior and drunk driving. Teamwork is what a successful alcohol management is all about. Chole’s support of TEAM Coalition helps to prioritize alcohol management and save lives.Jill Kiefer
Executive Director
TEAM Coalition
TEAM Coalition
TEAM Coalition is an alliance of professional and collegiate sports, entertainment facilities, concessionaires, stadium service providers, the beer industry, distillers, broadcasters, traffic safety experts and others working together to promote responsible drinking and positive fan behavior at sports and entertainment facilities. TEAM Coalition members and supporters include Major League Soccer, NASCAR, National Basketball Association, National Football League, National Hockey League, National Collegiate Athletic Association, Aramark, Delaware North Sportservice, Legends, Spectra, Beer Institute, National Beer Wholesalers Association, Anheuser-Busch Companies, Constellation Brands, Molson Coors, Brown-Forman, Live Nation, Lyft, National Association of Broadcasters, International Association of Venue Managers, Stadium Managers Association and the National Highway Traffic Safety Administration. For more information visit


  • In 2019, 10,142 people were killed as a result of alcohol-related (BAC > 0.08) car crashes, a decrease of 5.3% from the 10,710 fatalities in 2018.
  • Many, if not most of those lives would have been saved if people did not drive when they were impaired by alcohol or if they used sober, designated drivers or if they simply wore their seat belts.
  • Statistics and research clearly show that 21-34 year old males are the demographic most likely to be involved in an automobile crash, drive when impaired by alcohol and fail to buckle up.