Instructor Development Program Workshops

Instructor Development Program (IDP) Workshops

Facility operations, concessions, security and human resources managers attend a train-the-trainer workshop called an Instructor Development Program (IDP) in order to become a certified TEAM trainer. Currently, TEAM has over 1,000 active trainers, all full-time managers of sports and entertainment facilities. After completing the workshop and passing the certification test, trainers train the TEAM program to their employees. Recertification every two years.

Upcoming IDPs

August 12-14, 2025 - Virtual IDP

12:00 PM – 3:00 PM ET
(9:00 AM – 12:00 PM PT) each day
Master Trainer: Jill Kiefer
Deadline: August 5

Registration Form

September 16-18, 2025 - Virtual IDP

12:00 PM – 3:00 PM ET
(9:00 AM – 12:00 PM PT) each day
Master Trainer: Jill Kiefer
Deadline: September 9

Registration Form

October 21-23, 2025 - Virtual IDP

12:00 PM – 3:00 PM ET
(9:00 AM – 12:00 PM PT) each day
Master Trainer: Jill Kiefer
Deadline: October 14

Registration Form

November 2025 - In-person IDP (dates and location TBD)

9:00 AM – 4:00 PM ET Day 1
9:00 AM – 2:00 PM ET Day 2
Master Trainer: Jill Kiefer
Deadline: November 1

Registration Form

December 16-18, 2025 - Virtual IDP

12:00 PM – 3:00 PM ET
(9:00 AM – 12:00 PM PT) each day
Master Trainer: Jill Kiefer
Deadline: December 9

Registration Form

February 2026 - In-person IDP (dates and location TBD)

9:00 AM – 4:00 PM ET Day 1
9:00 AM – 2:00 PM ET Day 2
Master Trainer: Jill Kiefer
Deadline: February 1

Registration Form

The standard registration fee for an IDP is $750.

Discounts are available based on membership in TEAM Coalition.

Hosting an IDP

We are always looking for facilities to host these two-day, train-the-trainer workshops. The host receives free registration(s). Please let us know if you are interested in hosting a future IDP workshop.

Past Workshops

  • July 21-22, 2025: IDP at Allegiant Stadium
    July 21-22, 2025: IDP at Allegiant Stadium

    Thank you to all the participants from our recent Instructor Development Program (IDP) workshop at Allegiant Stadium on July 21-22, 2025!

    The 8 workshop participants represented the Las Vegas Raiders, Oak View Group at Allegiant Stadium, and the Seattle Seahawks. The three Master Trainers – Chloe Janfaza (Las Vegas Raiders), Greg Overstreet (Mercedes-Benz Stadium) and Aaron Schmitt (S.A.F.E. at Mercedes-Benz Stadium) – did an incredible job presenting the material and fostering productive conversation and idea sharing.

  • June 17-19, 2025: Virtual IDP
    June 17-19, 2025: Virtual IDP

    Thank you to all the participants from our recent Instructor Development Program (IDP) workshop on June 17-19, 2025!

    The 15 workshop participants represented Aramark, Legends, Canucks Sports & Entertainment, Monumental Sports & Entertainment, Gourmet Dining at Rutgers University, and Sodexo at West Virginia University.

  • May 13-15, 2025: Virtual IDP
    May 13-15, 2025: Virtual IDP

    Thank you to all the participants from our recent Instructor Development Program (IDP) workshop on May 13-15, 2025!

    The 14 workshop participants represented Aramark, Legends, Baltimore Ravens, Kansas City Chiefs, Kraft Sports and Entertainment, Lynn University, University of Idaho, Argus Event Staffing, Diageo Americas Supply, and Northglenn Arts.

  • March 18-20, 2025: Virtual IDP
    March 18-20, 2025: Virtual IDP

    Thank you to all the participants from our recent Instructor Development Program (IDP) workshop on March 18-20, 2025. The 24 workshop participants represented Aramark, Legends, MetLife Stadium, Allied Universal, ASM Global, S.A.F.E. Management, G Texas Catering, and Rhino Sports & Entertainment Services.

  • February 11-13, 2025: Virtual IDP
    February 11-13, 2025: Virtual IDP

    Thank you to all the participants from our recent Instructor Development Program (IDP) workshop on February 11-13, 2025. The 18 workshop participants represented Aramark, Legends, Oak View Group, the Arizona Diamondbacks, the Texas Rangers, Kroenke Sports, S.A.F.E. Management, and Contemporary Services Corporation.

  • January 14-16, 2025: Virtual IDP
    January 14-16, 2025: Virtual IDP

    Thank you to all the participants from our recent Instructor Development Program (IDP) workshop on January 14-16, 2025. The 27 workshop participants represented Aramark, Legends, Oak View Group, Sodexo Live!, the University of Michigan, and the non-profit organization LCL Rock Stars.