Document Incidents

Document Incidents

Tracking alcohol-related incidents may be one of the most important form of documentation completed on event day. Recording all alcohol-related incidents can help the facility track trends as well as improve venue management of alcohol-related problems.

The information below shows highlights when incident report forms should be completed.

When to Document:

• Physical harm
• Property damage
• Code of Conduct violation
• Underage drinking
• Underage attempt to purchase alcohol
• Fake ID
• Outside alcohol found inside

What to Document:

• Description of the incident(what happened, time, date, location) and guest(s) involved
• Information about steps taken and final outcome
• List of witnesses and employees and/or managers involved
• Clarify witness statement from second-hand accounts

What NOT to include:

• Any opinions of a guest or the incident
• Admission of fault or guilt by employee or facility