Trainer Site Help

Our Trainer Site is designed to provide instant access to training results and information for certified TEAM trainers. In order to access the database’s full functionality, you must use Internet Explorer as your browser. Newer versions of Internet Explorer also require that you turn on “Compatibility View” in order for the site to display correctly. If you are using Internet Explorer 10 or 11 you can find instructions to activate Compatibility view below. If you do not know which version of Internet Explorer you are using, you can find out by going to the Help menu and selecting “About Internet Explorer.” 
 

 

Instructions for Internet Explorer 11:

    • Click on the gear icon in the upper-right corner to open the Tools menu, and select “Compatibility View settings.”

    • In the window that appears (pictured below), the “Add this website:” field should be automatically populated with gndev.com.

    • Click the “Add” button to move gndev.com to the “Websites you’ve added to Compatibility View:” field, and then click close.
    • At this point, the page will automatically refresh. The login pane should appear in the center of the screen. Use your trainer info to enter the database, and all features should be functional.

Instructions for Internet Explorer 10:

    • If there is a Torn Paper icon to the right side of the address bar, click on it to activate Compatibility View.

    • If there is no Torn Paper icon, open the Tools menu and select “Compatibility View Settings.”

    • In the window that appears (pictured below), the “Add this website:” field should be automatically populated with gndev.com.

    • Click the “Add” button to move gndev.com to the “Websites you’ve added to Compatibility View:” field, and then click close.
    • At this point, the page will automatically refresh. The login pane should appear in the center of the screen. Use your trainer info to enter the database, and all features should be functional.